For questions/inquiry from office end-users, such as troubleshooting methods or operating methods of hardware/software, we WorldFusion Vietnam answer accurately by telephone or e-mail on behalf of the information system division.
・When a failure occurs and you are wondering where to check
・Help desk response time is slow
・Want to reduce personnel and costs, but contract management with each company is complicated
・Payment management is cumbersome
・When the operation, design, etc. have changed, but it is difficult to adjust the schedule for each company to consider together.
Customer support
1. Service on processing requests
・Accept processing requests and report processing result
2. System user support service
・Response to inquiry on How to use business applications
・Response to inquiry on How to use/operate business devices
・Consult on OA tool (Excel, Word, Access)
Fault Management
1. Log collecting/analyzing/handling/reporting
2. Equipment/Network trouble shooting
From the feature that the solution business is a single window service, we are implementing the most appropriate management schedule and personnel assignment in every services.
We can work closely together and provide cost-reduction by speedy information communication with close cooperation.
◎ Inquiry counter can be integrated
◎ Using outsourcing to increase efficiency
◎ Understand and analyze problems base on inquiry history, and then propose solutions.
Công ty World Fusion Việt Nam trân trọng thông báo tới Quý khách hàng: Chúng tôi đã ra mắt dịch vụ xây dựng website
World Fusion Vietnam respectfully informs to our customers: we have launched the website building service.
ウェブサイト構築サービス ワールドフュージョンベトナムは、ウェブサイト作成サービスを開始いたしました。 もしあなたがオフィシャルウェブサイトをお持ちでなく、より多くのお客様にご利用頂きたい方、または新規/スタートする会社やビジネスで、ブランドを広く宣伝したい方。 プロフェッショナルで印象的なウェブサイトを構築し、より多くの新規顧客を獲得し、レストランまたは、会社の価値を高めるお手伝いをいたします! 連絡先 World Fusion Vietnam Co.,Ltd Headquarter : 7th floor, Hoa Binh Tower, 106 Hoang Quoc Viet street, Cau Giay district, Ha Noi Hotline: 024 3222 2138 Our Customers