(+84) 243 2222 138
(+84) 243 2222 138
For questions/inquiry from office end-users, such as troubleshooting methods or operating methods of hardware/software, we WorldFusion Vietnam answer accurately by telephone or e-mail on behalf of the information system division.
・When a failure occurs and you are wondering where to check
・Help desk response time is slow
・Want to reduce personnel and costs, but contract management with each company is complicated
・Payment management is cumbersome
・When the operation, design, etc. have changed, but it is difficult to adjust the schedule for each company to consider together.
Customer support
1. Service on processing requests
・Accept processing requests and report processing result
2. System user support service
・Response to inquiry on How to use business applications
・Response to inquiry on How to use/operate business devices
・Consult on OA tool (Excel, Word, Access)
Fault Management
1. Log collecting/analyzing/handling/reporting
2. Equipment/Network trouble shooting
From the feature that the solution business is a single window service, we are implementing the most appropriate management schedule and personnel assignment in every services.
We can work closely together and provide cost-reduction by speedy information communication with close cooperation.
◎ Inquiry counter can be integrated
◎ Using outsourcing to increase efficiency
◎ Understand and analyze problems base on inquiry history, and then propose solutions.
World Fusion Vietnam respectfully informs to our customers: we have launched the website building service.
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Offshore development can be expected to significantly reduce development costs and increase profits due to low labor costs.
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WorldFusion Vietnam has been successfully providing offshore service of infrastructure, which is considered a difficult task.
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We will send our excellent Vietnamese engineers, together with interpreters, to your company.
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7th Floor, Hoa Binh Office Tower, 106 Hoang Quoc Viet Street, Nghia Do Ward, Cau Giay District, Hanoi
(+84) 243 2222 138
5F Camelia Building, 773 Ngo Quyen, An Hai Bac, Son Tra, Da Nang, Vietnam
0918 413 005
